I wonder if this might depend on when the cancellation takes place? I have a had made with avios cancelled this month and BA have put me on the alternative BA flights I wanted even though there was no Avios availability. I also had fight from LAX cancelled when I was already in LAX and BA was offering a silly rerouting which would have meant coming back a day later. The BA call centre put me on an alternative combination of AA flights to come back the same day.
Originally Posted by
mitchmagi
Hi all
Hoping you can help.
I have a multi-carrier award booking made using BA avios - which includes 2 sectors on Qatar.
Qatar have subsequently cancelled my flights and rebooked me to fly effectively a day later. My preferred option is to fly a day earlier - on which there are seats to buy.
On phoning BA Exec Club to change my booking - they advise that they can only rebook me on alternative flights which have Avios availability - and needless to say there are none.
Is this correct ? Am i limited to Avios availability even when Qatar were the ones who cancelled my flight ?
Pls advise ...