I was talking to a LH staffer in the FRA A lounge (and I do know the different between contract employee and LH staff ) who told me that ALL LH-employed lounge staff are going 'in Germany' and they will be replaced by contracted employees.

What does this mean? A ground handling agent taking over this? Or just putting the G4S (or whatever they are) BP scanner bots on the desk? Ie, no more access to Altea.

LH have already rolled out remote ticketing in many stations, the best they can do is issue an XBAG, and they refer pax to a helpline which is excellent at driving passenger satisfaction for repeat business.