Originally Posted by
STD295
It can indeed be very frustrating and embarrassing for the crew. Unavailability of hot meals for customers especially on longer sectors is totally unacceptable, a small quantity of the cold salad option should be loaded over and above.
The solution to the issues mentioned is simple- at online check-in, a meal selection should be offered with the meal ratios catered appropriately on the day(similar to the ex-LON pre-pandemic option in WT+) Re the lack of Champagne etc, there is obviously a requirement for an additional cart on high-load CE flights.There is space on board.
is this true of the neo as well? i feel like i read there is a space constraint on these--not sure if that applies to BA, but either way i cannot see how difficult it is for them to cater things properly for a turnaround aside from $