FlyerTalk Forums - View Single Post - Please post your Ambassador Experiences 2021
Old Oct 4, 2021 | 8:01 am
  #31  
Admiral Ackbar
Formerly known as newbie elite
All eyes on you!
20 Years on Site
 
Join Date: Feb 2002
Posts: 3,517
IC Vienna

Which room did you book and which upgrade did you receive?

Booked: Classic Standard Room (conference rate)
Received: Deluxe Room (1 cat upgrade)

How are the rooms?
Spacious but getting tired (see IC Vienna thread in forum), typical lumpy 2xdouble euro mattress and individual comforters which I loathe. Firmest pillow in the hotel that I requested was in the room when I checked in which was appreciated. Bathrrom and shower were great

How is the exec. lounge?

closed

What was good and what was bad?
Good:
Staff is fantastic throughout hotel and really are responsive to guest concerns. Would stay there again just for this fact
One of the best hotel bars I have ever been to, René and the crew make everyone feel welcome, I had a great time at his bar.
Location
Spotless

Bad:
Possibly the ugliest building in Vienna!
Hotel is getting a little tired like the rooms. Lights burnt out on elevator control panel, scuff marks, etc.

Value for $ or Priority Club Points? Would you return?
fantastic value since I was attending a conference and got a discounted rate. I would definitely return to this hotel when in Vienna, I had a great stay overall. First stay as a Plat Ambassador and benefits recognition was proactive and flawless.
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