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Thread: Alaska Wallet not working today
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Old Sep 30, 2021 | 9:05 pm
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Originally Posted by PDX-RDM-AVL-TPA
Is anyone else having trouble with their Wallet on alaskair.com today? When I try to open my wallet the web page just says "Loading..." and never actually loads my wallet. And when I book a ticket, the wallet doesn't show up at all . The website looks different today, and the address for the Wallet web page includes "betaaccount" which make me wonder whether their web development folks made a mistake while testing out a new format for the web site. Or perhaps it is just something wrong with my account. I did just deposit funds to my wallet shortly before this happened, while cancelling a flight. But I was able to see (and use) my wallet yesterday, and I think I saw it this morning as well.
If I don't need a booked flight and want to book an alternative, rather than canceling & booking, I just change the flight to what I want. It will be an add-collect, refund of difference to your wallet, or a swap if the price is the same. All the information is already in the PNR & your record locator will remain the same. I changed my LAX-SEA flight for tomorrow to JFK-SEA-PHX two weeks later. I found a great AA award, LIR-MIA-LAX//LAX-JFK in J for 27.5K. Flagship J MIA-LAX & Flagship J LAX-JFK on the A321T, which I have never flown, six days later.

James
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