Originally Posted by Aussienarelle

So for the months of May, June and July $10 was deposited into the Travel Bank. No idea why and not sure how to access these when purchasing tickets as they do not appear as an option on the screen. Is there some secret to using them?

I understand my Europe reservation did not qualify as there are LH and LX flights but I also had some domestic UA reservations where they were not an option.

Is it because I use the app to book flights and should use the website for reservations? Thank for any help.