FlyerTalk Forums - View Single Post - Delta doesn't handle complaints from KLM anymore?
Old Sep 30, 2021 | 4:05 am
  #2  
NHFL9
All eyes on you!
20 Years on Site
 
Join Date: Jun 2002
Location: NY Metro
Programs: DL DM
Posts: 2,910
I think you need to submit via KLM.com and then it gets routed to a "KLM" representative that is actually a Delta employee. At least that is how it used to work with AF if I am remembering right. I don't think you can cut out the middle man and complain directly to Delta.
NHFL9 is offline