Originally Posted by emcampbe

I don't know if its correct that theoretically, it can't be done. I'm sure it can. Whether you can find someone willing to do it, is another question. So you can always ask, but just keep expectations in check. Another factor is that likely only web support can look into TravelBank, and those agents are typically all outsourced and in the foreign call centers, which generally makes it more difficult to bend the rules.