Originally Posted by
Lkaroo
[Quote of deleted post removed by mod]
Do you work for EF? I agree with the others here that there is limited to no value left for an EF subscription if your primary use is for EK. Indeed, had my travel patterns not changed due to the pandemic, I would have cancelled my subscription without hesitation.
I am in complete agreement with m0hamed about the tone of EF's response. While EF have been upfront about award searches not being available, they have constantly claimed that they are trying to restore functionality. However, in reality, these statements appear to have little to no substance given that significant time has passed without any meaningful update.
No, but I am also a small business owner and I would be pissed too if my customers made assumptions about how my business works and was asked the same question over and over as if it was going to result in a different answer. The customer isn't always right, especially when they're wrong.
EFV has said that it is not something they have control over, so posting ever more confrontational statements about it clearly won't help. At least it is their intention to look for a solution instead of just throwing in the towel.
I still use EF for EK regular availability, which still works when you enter EK as the airline, and schedule/seating alerts. I appreciate that they were able to get around the Sabre/EK availability issues.