Originally Posted by
ExpertFlyer Voice
We have in fact been honest and upfront about the fact that EK award inventory is not available, both here on FT, on our website, and via email to anyone who asks. This "tune" as you call it is a situation that is out of our control. There are many more features that we offer for EK and many other airlines that we support award searching for, so if EF is still valuable to you then subscribe, if not then don't. However just because EK award searching isn't available in your preferred timeline doesn't mean we aren't upfront and honest about it not being available.
I am an avid advocate for EF and subscriber as are many FTers, but this is not the way to engage with your customers or public as the company voice.
Your response comes off aggressive, argumentative and rude.