Originally Posted by halamadrid

At what time did you make this last transfer? Was it in the middle of the night? I don't have any data to back this up, but I always try to do my transfers during working hours or at least avoid any transfers after midnight and before 8AM in the east coast. I just think that if either side (Chase or transfer partner) is doing any kind of update the transfer can get stuck. The biggest reason is that if there's any kind of major error where the points disappear without any confirmation of a transfer I can make a call and get someone to help right away rather than be told that I need to wait and call during working hours. I know that sometimes space opens up in the middle of the night and it's hard to take a chance, but at least for large transfers I try to avoid doing them late at night.