FlyerTalk Forums - View Single Post - AF generates a PNR before payment is made, then no option to make payment?
Old Sep 27, 2021 | 8:44 am
  #7  
Happy
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Join Date: Jul 2003
Location: Florida
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Thanks a lot for the explanation.

The original "booking" fell off after a few hours when I checked back.

I went to book the same itinerary just 30 min ago - the fares actually fell about 11 euro... Everything went smoothly, payment was processed as the credit card issuer (Chase) sent me a text alert that AF has made a charge.

On the AF site it said

Your payment was successful!Your booking is now confirmed.

We've sent a confirmation e-mail to: xxxxxxxxxx.

Yet there is still no eTicket email coming. I requested Send to 2 other email addresses, none receives anything.

How long it takes AF to issue eTicket after purchase has been completed? Shouldn't it almost come immediately, or no later than a few minutes delay? Now it is 40 min passed, still nothing from AF. I know all 3 email addresses working fine as there are incoming emails received in the past 10-15 min.

Do I need to call AF on this? I know eTicket number is what matters, PNR just mean you have a reservation, even though in my case, it is a PAID reservation.

Thanks for the help.
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