I'm not sure how or why, but, it's simply just not in my stay history, even though the folio clearly shows that my Bonvoy rewards number is attached:




The total spend for the stay:



What my Marriott Bonvoy activity profile looks like -- you can see the stay before hand, and the stay where we were walked:



I'm trying fairly hard to remain positive and think that this is just some system rejecting everything -- but, as each day passes, I could see where they wouldn't want to credit someone 12K worth of spend in both spend credit and points -- that's a fairly sizable chunk of change that they could keep for their bottom line -- but, from my perspective, I've stayed the nights, I've been shuffled around from hotel to hotel (and did so because the hotel literally didn't have any water for the rooms) when my first hotel had issues, and now instead of being able to use those points to pick a nice resort to relax at when I get some well-deserved time off at the end of the year, I'll probably be looking at other luxury properties that are outside of the Marriott portfolio instead.