FlyerTalk Forums - View Single Post - Long-Term stay not being credited due to a forced walk
Old Sep 24, 2021 | 11:05 am
  #9  
PhoneGuy
 
Join Date: Aug 2006
Location: Morehead KY, Miami FL, San Francisco CA
Programs: Avis CC, HH Diamond, Marriott Titanium, AA EXP
Posts: 57
Originally Posted by PhoneGuy
I've reached out to the Lurkers and to the hotel directly...the hotel mentioned that they don't control the posting process, but, they'd try to escalate internally.

We'll see if this gets fixed soon.
Unfortunately, it looks like I’m batting 0’s — just received this email today:


We have reviewed your recent missing stay claim and regret to inform you that we are unable to process the stay for the following reason:
Overlapping stay with other hotel stays

If you have additional documentation related to the stay, we are happy to review it. Please reply to this email with the document.

We look forward to welcoming you on a future stay.
Its like they didn’t even look at my emails and while the Lurker mentioned they placed something in the case notes, it didn’t seem to help.
PhoneGuy is offline