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Thread: NEWBIE LOUNGE 2021: Ask AA newbie questions here - flame-free thread
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Old Sep 24, 2021, 6:08 am
  #797  
JJeffrey
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Join Date: Feb 2001
Location: RDU <|> MMX
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Originally Posted by opus2002
AWARD TICKET CANCELLATION

I have cancelled an award ticket before online and the miles when into my account automatically after a few minutes. Other times, when I cancel the award ticket, I have to call in to get the miles back. Both flights were using AA miles on AA flights. Why is that sometimes I have to call to get miles back, sometimes not?
Because it's AA, where the only thing consistent is inconsistency.
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