FlyerTalk Forums - View Single Post - Having trouble getting past flight credit
Old Sep 22, 2021 | 2:51 pm
  #15  
gengar
 
Join Date: Jul 2008
Location: LAS ORD
Programs: AA Pro (mostly B6) OZ♦ (flying BR/UA), BA Silver Hyatt LT, Wynn Black, Cosmo Plat, Mlife Noir
Posts: 5,992
Anyone have trouble with an FFC that was used for a reservation that was then refunded within 24 hours? The refund e-mail stated the FFC was returned. Website won't allow me to use it (even though asking the website to send me the e-mail with all my FFCs lists it and the current amount). I called UA and the agent I spoke to claimed it was "refunded", whatever that is supposed to mean. Didn't have time to HUCA or escalate to a supervisor - figured I'd check in the meantime if anyone had this experience.
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