Originally Posted by
mlbcard
Same thing happened to me today. They charged me $80 extra for not filling the tank. I returned it full. Now I have to waste my morning on the phone getting it reversed. It's criminal that this is a pattern for them.
That's annoying but no need to spend time on the phone. You can easily submit an inquiry via the website. If you have a gas receipt it should be an open and shut case.
We always recommend taking a photo on your phone of the dashboard at return showing the mileage and fuel level as well as your last fuel receipt. That's your best protection against getting overcharged.