FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)
Old Sep 22, 2021 | 6:47 am
  #1351  
lrbenko
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Join Date: Jun 2010
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Programs: AA Exe Platinum, AA & Delta Million Miler, Hilton LT Diamond, Marriott LT Titanium, United Silver
Posts: 540
Originally Posted by ExpatExp
We gave up on Business Extra logging all our travellers' flights correctly. It's super prone to error. I don't understand why. But it just became too much of a hassle to contact them constantly to correct things. So now we get what we get and it's a nice bonus but we don't worry about the ones which slip through the cracks.
It's a fairly big percentage that it misses too. For my last 4 flights, none have posted and when I submit the the missing flight, I get "ticket number not elidable" and I can't find anywhere why that would be. But yet all of my employees flights show up. Who knows?
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