Originally Posted by
Repooc17
I would once again invite you to try out competing airlines, and see how they are balancing both at the same time. Covid isn't leaving us anytime soon.
Are you getting hung up with my bread story? If so, at least tell it right. I never implied it as UA not caring about customers, but rather the inconsistency from UA FAs - it could be great from one flight, and then a complete 180 on the next flight.
Again, for your benefit, I was one of the last ones to receive a meal (no 1K prioritization), made the request, and finally got the bread back after 15 minutes. Not even five minutes after that, the FA came over and attempted to collect my meal tray - never mind they didn't start serving until after about 40% of the flight had been flown already (5 hour+ flight), in case you are wondering, it was a 7pm departure, and FAs didn't start serving until after 9, and I didn't get mine until 9:30pm or so.
Or, imagine one FA had already taken your order, and marked it down, and another flight attendant approaches you later on, and asks you 1) will you be joining us for [insert breakfast, lunch, dinner], and 2) what would you like to drink? At least for me, this has only happened on UA, and multiple times no less.
You got there safely, in a comfortable seat. So what if you didn't get the same service from the FA's you would get in a 4 star restaurant? FA's aren't waitresses.
The complaints here are small ball. And they get blown up as if the only reason anyone flies is not to get to their destination but to be waited on for a few hours and served fine food.
And no, United's TWO competitors-- and it only has two (or maybe three, if you count Southwest, which doesn't serve meals)-- have cut their service in various ways too. Because they are all facing the same economic situation.
But that really doesn't matter anyway, because food served on airlines doesn't really matter during a worldwide pandemic. The planes are taking off and landing safely, nobody's getting the virus on an airplane, that's the important stuff. United is doing exactly what it should.