Originally Posted by
dilanesp
The thinking is closer to "what should we do to survive this so we can worry about getting customers when the pandemic is over?"
I would once again invite you to try out competing airlines, and see how they are balancing both at the same time. Covid isn't leaving us anytime soon.
Originally Posted by
dilanesp
Not warming your bread up is not the same as not caring about customers. It's a preposterous thing to accuse United Airlines of.
Are you getting hung up with my bread story? If so, at least tell it right. I never implied it as UA not caring about customers, but rather the inconsistency from UA FAs - it could be great from one flight, and then a complete 180 on the next flight.
Again, for your benefit, I was one of the last ones to receive a meal (no 1K prioritization), made the request, and finally got the bread back after 15 minutes. Not even five minutes after that, the FA came over and attempted to collect my meal tray - never mind they didn't start serving until after about 40% of the flight had been flown already (5 hour+ flight), in case you are wondering, it was a 7pm departure, and FAs didn't start serving until after 9, and I didn't get mine until 9:30pm or so.
Or, imagine one FA had already taken your order, and marked it down, and another flight attendant approaches you later on, and asks you 1) will you be joining us for [insert breakfast, lunch, dinner], and 2) what would you like to drink? At least for me, this has only happened on UA, and multiple times no less.