Originally Posted by
canadiancow
If they say seats available for upgrade on a Latitude fare, and then it waitlists you, they ARE breaking a promise.
The clearance window is infinite, so if there are seats available, it should not be waitlisted.
CC is spot on !
Again , I click E-upgrade, and is shows seats available for upgrade. LAtitude revenue. Plenty of e-ups avaialable.
Thus, as an end user , I sue the data provide in fornt of me to book my flight. I book. I try to upgrade. It says i will be watilisted.
I call AC. I tell them website says upgrade available. They won't push it through
Anyhow , nothing new.... was just hoping that one day AC would improve with these types of things.