Originally Posted by
onlysuites
Keyser just be aware though that dealing with TK reservations is a right pain. Worth it though to save points.
People say that... but I've flown plenty of J awards with them. I've found really competent people on the phone who could do everything I requested and behaved very professionally as well. Maybe it's when one runs into issues that they're terrible. But all the people I dealt with were very good.
There was one time 2-3 years ago when TK's systems were undergoing upgrades and my Citi points didn't transfer there for over 3 weeks. During this entire time I spoke with plenty of agents. They were all super competent and happily obliged me with my cancelling & reblocking.
Disclaimer: TK refused to pay me anything for this endorsement.