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Thread: Never Turkish Airlines! TA Consumer rights violations
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Old Sep 20, 2021 | 4:18 am
  #2  
TPJ
 
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
guruofdb - welcome to FT!

1. Complain to TK via feedback form on their web site: https://www.turkishairlines.com/en-r...ions/feedback/
2. With all due respect, but your post is hard to follow, while communicating with TK make it factual and chronological:

Ticket purchased on: (use internationally understandable date format - in Europe 9/2/2021 means 9 February 2021)
Original travel dates:
Changed to open ticket on:
New travel dates booked on:
New travel dates were:

Make it short and straight to the point (including what compensation you want). Do not make melodramatic statements (with mistakes - TA is Taca Airlines/Avianca El Salvador; Turkish Airlines is TK) - these will not do any good.

3. If you are not happy with TK response, complain to DOT (I believe you cannot complain to DOT without trying to resolve the matter with airline first, so you cannot to skip step 1).
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