Originally Posted by
margarita girl
I decided that it was a battle I didn’t want to engage in especially since the lounge breakfast was always quite decent.
I'd say the lack of Japanese tourists is very much hurting Hawai'i - not only in terms of volume but also expectations. The SW is geared towards Japanese clientele, without the Japanese tourists there's no reason to maintain a high level of service until they return.
My theory is the lounge won't reopen until the Japanese return. It's so much nicer than your typical domestic lounge, it likely doesn't make sense for them to make that kind of expenditure just to serve free food and drinks to US-based Marriott elites.