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Thread: Lost 60K AA Miles due to AA's error. How should I proceed?
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Old Sep 17, 2021 | 7:43 am
  #12  
JJeffrey
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Originally Posted by jomama341
Granted, I was/am clearly pretty upset about this whole thing, but I've been shocked how passive aggressive their Twitter CSR has been with me. Like this is very clearly the sort of situation that would infuriate a customer and they are behaving as though nothing untoward ever occurred. Maddening. Thanks for your response.
Yea, forget the Twitter conversation ever happened, they can be totally clueless. Just call AA reservations today and they'll take care of it.
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