Originally Posted by tmcbride

Several times in the past, I have been on separates reservations and successfully checked my luggage through to my final destination.

Three weeks ago, I had a MSP-ATL on one reservation and then a ATL-AMS-VIE on a separate reservation on the same day. I arrived at MSP early so I could make sure my luggage would get checked through to VIE. I had to get a supervisor involved but she told me there was no way that she could check my luggage through. She told me that I would need to go to the help counter once I got to ATL and have them reroute my luggage. I went their immediately after landing and they flagged and expedited my bag for my AMS flight.

Long story short, my bag never made it even after talking to 3 representatives who told me that my bag would be OK not to worry about it. After hours and hours on the phone (which is whole another crappy story), it finally arrived 4 days later. In one of the conversations I had on the phone with a supervisor I was told Delta is no longer doing this because they are so short staffed.

It was very frustrating and I still don't feel like I'm getting the whole truth. That being said, I hope you have a better experience than I did and it works out for you.