FlyerTalk Forums - View Single Post - Lost 60K AA Miles due to AA's error. How should I proceed?
Old Sep 16, 2021 | 7:15 pm
  #10  
travelingdrsuz
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500k
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Join Date: Aug 2019
Programs: AA Executive Platinum, Hyatt Globalist, BonVoy Titanium, IHG Diamond, Hilton Diamond, RR VIP
Posts: 1,019
Chiming in to what everyone else is saying... I cannot tell you how many times in the past year the Twitter team has made things more complicated for me. They used to be good, but they have fallen. Whether it's from being overworked, hiring 18-year olds who don't know anything but how to Google the site and look up your AA number, or what, I don't know, but I have quit trying. The last time they didn't even read my very clear tweet correctly--literally, I posted it twice in 140 character (not DM) English, and they misread it both times. Don't sweat it at all.
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