FlyerTalk Forums - View Single Post - Lost 60K AA Miles due to AA's error. How should I proceed?
Old Sep 16, 2021 | 4:49 pm
  #4  
Antarius
FlyerTalk Evangelist
30 Nights
1M
50 Countries Visited
10 Years on Site
 
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Explorist
Posts: 13,257
I'd call back tomorrow and ask to speak to AAdvantage Customer service (not regular reservations). Talk to them.

They can manually sort it out even if the system isn't allowing it.
Antarius is offline