Property: Ritz South Beach Miami
Date(s): 9/9/21-9/12/21
Room booked: 1x Partial Ocean King, 1x Standard Double Bed, 1x King Bed
Room received: 1x, Oceanfront King, 1x Lanai Pool View Double, 1x Oceanfront Double
Elite Level: Ambassador
Award stay: no
Rate Type: Standard
BRG stay: no
SNAs redeemed: no
Comments: Scored big time there with this being my 3rd or 4th stay there. I booked two rooms originally and a third the 2nd day into our stay as someone was coming down. They upgraded it upon me checking it in to an oceanfront as well. The service time has improved immensely as I've seen others say that bar/poolside service can take some time and I agreed previously but now it's outstanding.