FlyerTalk Forums - View Single Post - Same day changes at gate in Plus
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Old Sep 12, 2021 | 5:12 am
  #3  
fassy
All eyes on you!
10 Years on Site
 
Join Date: Sep 2012
Location: AGH
Posts: 6,798
Over the last few years, this had been a hit or miss for me to get moved without major discussion. At various airports. Once in HEL, I was on an Go ticket which I upgraded with points to Plus and the agent took a huge effort to get me on the earlier flight as the system said "no" whatever they tried. She just refused to give up and eventually I was moved to the earlier flight. Than I had the same experience like SASegments in CPH and OSL were I was told "no way, unless you have a full flex ticket" on a full bought Plus ticket. The CPH agent eventually gave in, but in OSL... no dice.

I think it was never a real published benefit and you are dependent on the good will of the gate agent. Anyhow, in the last like 5 years, I was refused just two times (once in OSL, once in CDG).
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