Originally Posted by
ani90
...Some airlines took advantage of the pandemic to renew and refresh their lounges ....
Such as UA?
The
Status of new permanent EWR United Clubs?, the
IAD Polaris lounge (202X?) and various reports of UCs getting refreshes. It would have been foolish to also shut down EWR C74 UC and had no lounge at EWR.
I'm not here is defend UA, the lounge situation at EWR is a problem but it is easy to second guess UA decisions. That may be factors we are not aware -- the issues with PANYNJ are legendary. UA made a call, versus competitors to keep reasonable customer service and avoid last-minute cancellations / operational issues (which competitors messed up on) and has been slow to get lounges back up. Which problem will have a longer memory for travelers, time will tell.
Originally Posted by
ani90
... What then is the different future of air travel they are planning - is it to close the lounge entirely and run a service like Ryanair?
Then why the new EWR lounge work?