FlyerTalk Forums - View Single Post - Status of United Clubs at EWR (C74 reopened 11 Oct 2023)
Old Sep 8, 2021 | 4:29 pm
  #116  
WineCountryUA
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Originally Posted by ani90
...Some airlines took advantage of the pandemic to renew and refresh their lounges .... ​​​​​​
Such as UA?
The Status of new permanent EWR United Clubs?, the IAD Polaris lounge (202X?) and various reports of UCs getting refreshes. It would have been foolish to also shut down EWR C74 UC and had no lounge at EWR.

I'm not here is defend UA, the lounge situation at EWR is a problem but it is easy to second guess UA decisions. That may be factors we are not aware -- the issues with PANYNJ are legendary. UA made a call, versus competitors to keep reasonable customer service and avoid last-minute cancellations / operational issues (which competitors messed up on) and has been slow to get lounges back up. Which problem will have a longer memory for travelers, time will tell.
Originally Posted by ani90
... What then is the different future of air travel they are planning - is it to close the lounge entirely and run a service like Ryanair?
Then why the new EWR lounge work?
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