Originally Posted by layz

Except in Conrad/WA where if you book through a luxury travel agent you'll still get points (actually bonus points too), status benefits and also extra amenities.

Presumably the Virtuoso agent will get a good commission from the hotel and the customer gets more benefits than they get booking direct.

As top tier BA (GGL) gets top tier Hilton (diamond) status it's a shame BA and Hilton don't come to a deal where you get points and status benefits when you book with BA holidays.