Originally Posted by
JapanFlyerT
My card (valid until 2023) says "platinum" on it and I know it was acknowledged at a precious stay, but the website is showing I am just gold.
When was the downgrade? I can't say I ever received notification.
The T&C on the Choice website say:
"Important Information about Choice Privileges Membership and associated Choice Privileges member benefits: These points will be awarded after your stay is complete and will be posted directly to your Membership account. The Choice Privileges Visa account must be in good standing to maintain Choice Privileges Elite Gold Membership Status."
I've had the Choice Privileges Visa card for many years, and it has only granted me Gold status. As I see you're in Japan, perhaps you have a Visa Platinum card as distinguished from a Visa Gold or Visa Classic, classifications that are unrelated to the status given in the Choice Privileges program. Or it is possible that the Choice card works differently in Japan and at some point, may have granted you Choice Platinum status, but I am unaware of any such differences.