Originally Posted by aww3583

DoubleTree Hattiesburg

$12 credit good towards basic items on breakfast menu. I ordered the omelette for $14. Server says “unfortunately, the omelette is not eligible for the $12 food credit.”

I asked if she meant I’d have to pay $2 or $14. She says $14 because “that’s what corporate told us”.

Edit: Front desk confirmed at checkout. Any single food and beverage item under $12 goes towards the $12. Any single item over $14 is in eligible because their computer system doesn’t allow them to do partial credit.