Originally Posted by Bluebirdnick

I can't OLCI for my flight to PMI tomorrow morning from T5. Two issues:

1) I am told that I need to add passenger information for either me or my infant - not sure which. But I have already done so and there are no empty fields so not sure how to move it forward
2) My wife and other child do have acceptable passenger info, but I cannot print a boarding pass as "The travel document details you have entered are not valid for this flight". Unhelpfully I am also told that the call center staff can't help with this. So while I am pretty sure all of the details I've given are correct, is there any way to find out if there is an actual problem before I get to the airport?

I was really hoping to avoid any delays in the morning, its stressful enough travelling with toddlers. Am I still able to bag drop the night before i.e. tonight? And if so, presumably they can issue boarding passes then and we can sort out (hopefully) any actual issues in passenger data or docs at that point?

To add: I cannot contact BA as they are not connecting calls -so it isn't like I haven't tried to do the obvious!
Thanks all.