Originally Posted by
choosethedrew
How is it understandable to not offer lounge access on a J ticket, where it was 1. previously offered 2. is currently available and used by other airlines, 3. no voucher compensating on the day or 4. any compensation provided afterwards if complained about?
Fair points! I suppose I gave it little thought as had access via Priority Pass.
(on reflection, you're right, it is ridiculous.)