FlyerTalk Forums - View Single Post - Hilton's new U.S. Hotels Daily Food & Beverage Credit for Elite members thru 2021
Old Sep 4, 2021 | 1:29 pm
  #1189  
Eujeanie
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15 Years on Site
 
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,517
Originally Posted by Global Adventurer
"Do people also bring a printout of the Hilton Page listed in the FAQs above."

The idiots at the hotel I was at showed me the letter they received from corporate about the credit, and they still didn't understand it and offered me vouchers or the credit. Then the area/regional manager showed up one day and I heard him telling them there's no choice. Regardless, they still didn't give me credits everyday. the night before I left I told the clerk he needs to check my account and look at each day to see if all the credits are posted before I check out in the morning. Well, he did his job finally because when I checked out I only owed approximately $12 for tax above the credited amount. And I always get a printout before I leave.
You actually SAW the letter Hilton corporate sent to the hotels??? Please do share - paraphrasing and summarizing is fine, I and I'm sure many others would be fascinated how it has been interpreted in so many different ways.
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