Originally Posted by
RAD_PDX
I would give Twitter a shot if you are in a hurry. The email might take up to a week. That said, it should be straight forward and I imagine the refund will be pushed through without any issues.
I have used Twitter in the past, but more recently for a different refund they told me:
”Hi, please contact Reservations to process this refund request.
-<Agent>”
Waiting a week or so is fine.