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Old Sep 2, 2021 | 12:21 pm
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WineCountryUA
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Originally Posted by jsloan
If it's a new booking, there's nothing in the DOT regulation that would allow UA to refuse a refund based upon the form of payment. (The seven day advance purchase requirement that UA has written, but not enforced, is specifically allowed by the DOT).

That's not to say that UA wouldn't try to argue the point.
Agree (to both)

Wonder if it is poor wording and UA means the credit will not be "refunded" except as a credit???
It was an odd change and has not changed the practice refunded to the original method of purchase.
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