Originally Posted by JSM8

....If deserved, I will let the individual concerned know towards the end of the flight that I will be sending the Gold Ticket email. I don't expect anything in response, but I do enjoy the warm glow that it seems to confer on the individual cabin crew member the vast majority of whom are genuinely surprised and delighted to be given the ticket......just make sure if you do tell them that you actually do follow up and send the Gold ticket via the website