Originally Posted by
HoKo
I have a somewhat related question: What happens if I pick up my rental car ~45 minutes earlier than the reservation time? Do they adjust the return time to reflect that? For example, lets say my reservation was Sep 5th 10AM - Sep 7th 10AM, if I pick the car up on Sep 5th at 9:15AM does the return time automatically switch to Sep 7th at 9:15AM?
This really depends. In my experience:
- If it's a small station that doesn't pre-print contracts, the time out usually matches the time the contract is printed.
- If they pre-print the contract, usually, they leave the time as the planned pickup (if you don't ask to swap vehicles or change anything else on the contract). I have even seen a few times where the time out is actually the time they print the contract (hours before scheduled pickup) and have to go have them adjust the contract.
- If you use the app to select, swap or confirm your car, the time out reverts to the time you hit the "confirm" button in the app. If you don't hit the confirm button before your reserved time, the time out is left as your scheduled time.