Originally Posted by
OhDoctor
They can, but it becomes particularly egregious when there's such a huge premium to select the studios, and they really need to be proactive in apologizing and reaccommodating those folks. For example, we should have received priority to be put in the throne seats, rather than separated and in the aisle seats in the back of Mint (both seated next to strangers).
Completely agree, but B6 is hardly proactive... its Call Center is a disgrace and the few times I have submitted complaints, the responses from Customer Care have been highly dishonest.