FlyerTalk Forums - View Single Post - Ventana Big Sur- Alila - REVIEW MASTER THREAD
Old Sep 1, 2021, 11:19 am
  #1508  
myperks
 
Join Date: Dec 2007
Location: SFO
Posts: 4,917
Originally Posted by skj
We brought a few bottles for our stay. We took one to dinner and paid the $50 corkage and enjoyed another bottle with dinner in the room one night (no corkage fee for that )


We had a similar situation where we had to check out of one room after two nights and move to a different room for the third night. I had advised the property we had 2 reservations for consecutive nights a few weeks in advance of our stay, but they still were unable to block a room for the entirety of our stay. This is really basic stuff for any property, much less one that charges $2K+ per night, and Ventana Big Sur seems to screw it up with some frequency.
same room type?
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