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Thread: Online chat with BA.com - experiences and statistics
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Old Sep 1, 2021 | 9:45 am
  #22  
smokeyone
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Sep 2006
Posts: 140
re-posted from another forum start time 14.21

Live Chat update
Tried to connect just now - passed over my details and then -
  • Just a moment while I connect you to a customer support expert – it may take a couple of minutes for us to read through your query. Just so you know, we’re not currently able to process payments over live chat.
  • Unfortunately, there are no agents available at the moment. Please try again during our business hours.

tried again and live chat connected number 90 in line -
now down to 45 after about twenty minutes
It's now 15.21 and my flight problems are all resolved.
It took an hour from start to finish - amending return flight date after BA cancelled original flights and made a weeks holiday a long weekend -
Last edited by smokeyone; Sep 1, 2021 at 9:46 am Reason: update
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