FlyerTalk Forums - View Single Post - Does the call center disconnect after 1 hour?
Old Sep 1, 2021 | 5:19 am
  #12  
FlightDetective
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Originally Posted by pmramsay
Thankfully she called me back!
This should absolutely be at the top of the list - if the call drops for any reason, the customer should be called back. There have been a few instances where I've been cut off, and having to call back through - even though you may have been half way through something - is ridiculous.
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