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Thread: "Evicted" from Mint Studio -- the official thread!
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Old Aug 31, 2021 | 6:40 pm
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OhDoctor
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Originally Posted by HepperSchepp
Did you speak to gate agents, regular phone agents, or mosiac phone agents. I've found Mosaic Agents have more power to fix this. Case in point i got equipment swapped from a Mint plan to a regular plane. (In advance) They refunded the cost difference plus gave us $500 in travel bank per person.
Spoke to gate agent, regular phone agent, and chat "supervisor". They said the official policy is that they don't give travel bank credits for equipment swaps of any kind.
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