FlyerTalk Forums - View Single Post - AF discontinued First to Tokyo and all HND flights from mid-September?
Old Aug 28, 2021 | 12:18 pm
  #12  
generikz
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Shinjuku, Tokyo
Programs: ccor Plus Plat, Marriot Plat, AF Silver, KF Silver
Posts: 319
Update after talking directly with AF over the phone:
  1. Last First seat (1L) rebooked to honor my initial booking
  2. JL046 was not an option as the F seat was a miles upgrade
  3. Only other option would be CDG-AMS-ITM-HND (25h+ with a 10.5h transit in Osaka!) => no way
Among other points:
  • Person on the phone was quite sure I wouldn't get compensated for the extra night in Paris (you can take the KLM flight via Osaka if you prefer to not spend another night in Paris)
  • Didn't know if the private driver from hotel to CDG was still included with this booking.
  • Was quite sure the increase in cost due the NRT instead of HND (after Covid quarantine you can't take taxi or public transportation, must arrange a private driver) would not be cover
  • Was quite sure the difference in price (NRT return flight was cheaper than HND by about 1~1.5KEUR) would not be covered as well.
In any case, claims based on EC261 can only happen after the flight have been finished so I'll try to present my case after I return.

I'll try to negotiate miles instead of cash as a compensation, it's probably easier for them.

Thanks for your guidance and advice here!

Julien
generikz is offline