FlyerTalk Forums - View Single Post - Chase Product Change/Card Conversion: Downgrade, Upgrade, Keep or Cancel? 2020

Aug 28, 2021 | 5:30 am

#526

marlin

Join Date: Jul 2001

Location: Chevy Chase, MD 20815

Posts: 1,205

Quote:

Originally Posted by serpens

I believe I have called to request a product change. (Well, I know have called. I mean I believe I have called every time.) You might be able to request it via a Secure Message, but my guess is that Chase will want a rep to read some disclaimers to you. If you are phone-averse, you could request the PC by SM and I believe the worst that would happen is you would be told to call.

It doesn't count against 5/24, because it's not a new account. It's a change to the product on an existing account.

Thank you Serpens! I am not concerned about calling. And that is great that it won't be counted-but my question (maybe Mia can answer) is how do you downgrade Sapphire Preferred to a Freedom you already have? You just say I would like to cancel the SP and
transfer that account to my Freedom Unlimied?

Last edited by mia; Aug 28, 2021 at 5:36 am Reason: Formatting