Originally Posted by
JeffersonCampervan
I've been sitting on FB messenger for several hours now.
After entering my booking #, I got this:
'
– To help you in the best possible way, I will transfer you to a service agent. Please note that a response might take some time'
Since then nothing.
There appears to be no phone customer service in Europe or North America.
If that’s of any help, every time I had to contact KL by messenger, every single answer took 12-24h to arrive. There’s no use sitting in front of the computer, you can come back to check once a day.