Originally Posted by
Flying Victor
Back in June I booked intra-EU OW award on Lufthansa with my Lifemiles for a flight in October that was supposed to depart at 7pm. That flight got cancelled and I got automatically put on a different flight departing 4 hours earlier, at 3pm which is useless for me (neither is flying the next day). I am choosing another carrier which departs around my desired time and I will just buy a normal ticket for that.
Now: with UA or LH it wouldn't be a problem canceling this and getting miles back in the account. Are there any strategies for talking to AV agents you can suggest. BTW, I wasn't notified about the change in any way - I checked my booking on LH website and saw that the original flight was CXL'ed and I have a confirmed seat on an earlier flight.
I assume LifeMiles will not try to charge me for doing this?
No, you won't be charged. You have two options...
1) Request the redeposit. You will get the miles back in a few days and the taxes later.... who knows is anyone's guess. Then you rebook.
2) The painful option... calling and getting their operational changes department to update the record. Caveat--- this can be easy but most often it is extremely time consuming because the agents are either a) not easily reachable or b) incompetent.
Have you checked the one-way price of the ticket? It might make more sense to purchase it...